Terms of service

Welcome to Softsafe Pty Ltd. By accessing or using our website (www.tactiwears.com) and purchasing our products, you agree to be bound by the following Terms of Service.

Please read these terms carefully. If you do not agree with any part of them, please do not use this website.

1. About Us

This website is operated by Softsafe Pty Ltd, an Australian registered company . Throughout the site, the terms "we", "us" and "our" refer to Softsafe Pty Ltd.

2. Use of Our Website

By using this site, you confirm that you are at least 18 years old or have obtained parental/guardian consent.

We reserve the right to refuse service or cancel orders at our sole discretion if we believe a transaction violates these Terms.

3. Product Information

We aim to ensure all product descriptions and pricing are accurate, but errors may occur. We reserve the right to correct any inaccuracies and to cancel or refuse orders based on incorrect information.

All products are subject to availability.

4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We accept secure payments via credit/debit cards, PayPal, and Shopify Payments. By submitting payment, you warrant that you are authorised to use the payment method.

5. Shipping and Delivery

Orders are typically processed within [1–3 business days]. Delivery times may vary depending on the location and carrier service selected.

More details are available in our Shipping Policy.

6. Returns and Refunds

We comply with Australian Consumer Law (ACL). If an item is faulty, damaged, or significantly different from its description, you are entitled to a remedy.

Change-of-mind returns are not accepted.

For details, please see our Refund Policy.

7. Intellectual Property

All content on this site (text, graphics, logos, images, design) is the property of Softsafe Pty Ltd and protected under Australian copyright and trademark laws.

You may not use or reproduce any content without prior written consent.

8. Prohibited Conduct

You may not use the site:

  • For unlawful purposes

  • To violate third-party rights

  • To upload or transmit viruses or malicious code

  • To interfere with the website’s operation or security

9. Limitation of Liability

To the extent permitted by law, Softsafe Pty Ltd shall not be liable for any indirect or consequential damages arising from the use of this website or its products.

10. Privacy

Use of our website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal information.

11. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

12. Contact Us

For questions or concerns regarding these Terms, please contact us:

Softsafe Pty Ltd
📍 1/190 Ryrie Street, Geelong, VIC 3220, Australia
📧 sales@softsafe.com.au | softsafem@gmail.com
📞 0480 008 323
🌐 www.tactiwears.com